I’ve streamlined the policy to remove the "subscription" language and any mention of PayPal. This version focuses strictly on your two standalone courses and the use of Stripe for payments.
Cancellation & Refund Policy
Upgrade Training Services, dba Sage College Coach Last Updated: April 2026
1. Standalone Course Refund Policy
At Sage College Coach (SCC), we want to ensure that our seasoned, insider-informed guidance provides real value to your family's college journey. We offer a 14-day money-back guarantee for our standalone digital courses.
14-Day Guarantee: If you are not satisfied with the course, you may request a full refund within 14 days of your initial purchase date.
Immediate Revocation of Access: Once a refund is processed for a course, your access to the course material, video modules, and proprietary tools will be terminated immediately.
Policy Abuse: We reserve the right to deny refund requests if we determine, at our sole discretion, that a user is attempting to abuse the policy (for example, by downloading or consuming all course materials before requesting a refund).
2. How To Request A Refund
To request a refund, please follow these steps:
Contact Us: Send an email to our support team at [email protected].
Provide Details: You must include your account information (the email used at purchase) and a specific reason for your refund request. This feedback is essential for us to maintain the high standard of guidance we provide.
Processing Time: Once we receive your request, we will process it within 5–7 business days. You will receive a confirmation email once your refund has been issued.
3. Conditions for a Refund
Refund requests must be submitted strictly within 14 days of the original purchase.
Refunds will be issued to the original payment method used via Stripe.
Standard processing fees charged by the payment processor (Stripe) at the time of purchase may be non-refundable, depending on Stripe's current merchant policies.
4. Fees and Payments
Payment Requirement: You must pay the full price for each course or tool as shown at checkout to receive access.
Payment Processor: We use Stripe to handle all credit/debit card transactions. By purchasing from us, you also agree to Stripe's terms and privacy policies.
Currency: All fees are in U.S. dollars. You are responsible for any currency conversion or foreign exchange fees charged by your specific bank or credit card provider.
5. Payment Issues & Access
Failed Transactions: If for any reason a payment is reversed or fails after access has been granted, Sage College Coach reserves the right to suspend or revoke your access to the digital products until the balance is cleared.
Chargebacks: We encourage you to contact us directly at [email protected] if you have an issue. Unauthorized chargebacks will result in permanent removal from our platform and all future Sage College Coach products.
Contact Information
Company: Upgrade Training Services / Sage College Coach
Email Address: [email protected]
Website: https://SageCollegeCoach.com
© 2026 Upgrade Training Services, dba Sage College Coach